RIDE-AWAY NORFOLK (888-743-3292)
Wheelchair Van Service Considerations
QUICK LINKS
• Adaptive Vehicles 101
• Measuring Your Wheelchair For A Wheelchair Van
• Questions To Ask Your Mobility Consultant
• Disability-Specific Considerations
• Transporting a Child with Disabilities
• Veterans - What Ride-Away Does For Them
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Wheelchair Van Service Considerations
At Ride-Away Norfolk, we believe that the service you receive after you purchase a wheelchair van is just as important as the service you received during your purchasing process. Our main goal is to keep you and the other passengers in the vehicle as safe as possible, which is why our wheelchair van service offerings are unlike any others in the vehicle modification industry.
24-Hour Emergency Roadside Assistance
Our on-call Service Technicians are available at every Ride-Away Norfolk location to make emergency repairs on your vehicle 24 hours a day, 365 days a year, to ensure that you are never stranded. Just call 888-743-3292 and you will be connected with a Ride-Away Norfolk location. A service fee may apply.
Trained Service Technicians
All Ride-Away Norfolk Service Technicians are certified in the mobility equipment that is sold, installed, and serviced. Additionally, all of Ride-Away Norfolk's locations are QAP certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away Norfolk being held to the highest standards in the adaptive vehicle industry.
Longest Warranties in the Vehicle Modification Industry
Ride-Away Norfolk is the only dealer to offer a 5 year/60,000 mile warranty on most new lowered floor wheelchair van conversions. We also offer a 3-year/36,000-mile warranty on all other Braun personal mobility products. At Ride-Away Norfolk, we want to protect our customers and make sure that we offer the best options for them.
Ride-Away Norfolk's Operational Maintenance Program
Ride-Away Norfolk has implemented a multi-faceted operational maintenance schedule to assist you in maintaining optimum driving performance while also assessing critical component deterioration before it occurs. Our Service Technicians will provide you with a detailed maintenance form containing a written description of all work performed on your wheelchair accessible vehicle and a list of any items that may require future attention. Also, we will inform you of any upcoming maintenance and service you may need done to your wheelchair accessible vehicle in order to make sure your adaptive vehicle is in top condition.
VetsMobileOps Program
Ride-Away Norfolk is very appreciative of all the sacrifices our men and women of our armed forces have made throughout history, which is why we have established the VetsMobileOps Program. This program provides free operational maintenance on adaptive equipment for any disabled veteran. Customers are immediately eligible if they have received automotive adaptive equipment funded by the Veteran's Administration. Any disabled veteran can bring in his/her wheelchair accessible vehicle every six months for a free accessibility and maintenance check. Read more information about how Ride-Away Norfolk works with veterans.
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